Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order safely and on time.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Standard delivery usually takes 7–15 business days, depending on your location.
Delivery times may vary due to customs clearance, weather conditions, or courier delays.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery address and selected shipping method.
Free shipping may be available on selected products or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Delays

While we strive to deliver every order on time, unexpected delays may occur due to weather, customs, holidays, or courier-related issues. We appreciate your patience and understanding.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.